# OpenAI customer story: Zapier marketing team using ChatGPT Work

> A published customer story about Zapier's enterprise marketing team using ChatGPT Work for lead-funnel work, campaign assets, and reporting automation. No product change, release, or capability announcement.

| | |
|---|---|
| **Tool** | OpenAI |
| **Version** | — |
| **Kind** | announcement |
| **Published** | 2026-08-10 |
| **Observed** | 2026-08-11 |
| **Significance** | 1/5 |
| **Breaking** | no |
| **Categories** | — |

## What changed


A published customer story about Zapier's enterprise marketing team using ChatGPT Work for lead-funnel work, campaign assets, and reporting automation. No product change, release, or capability announcement.


## Sources

- [blog_rss](https://openai.com/index/zapier) — retrieved 2026-08-11


## Community

_No curated reactions recorded. Facts and community takes are kept in separate layers
and never blended._

---
Canonical: https://changelogs.info/openai/openai-customer-story-zapier-marketing-team-using-chatgpt-work
Entity: https://changelogs.info/openai
Event ID: `evt_2026-08-10_openai_how-zapier-transformed-core-marketing-processes-with-chatgpt-work`
Licence: event synthesis © changelogs.info, CC BY 4.0. Linked sources belong to their vendors.